Total Satisfaction Guaranteed You can return an item within the first 30 days* from the shipping date. We'll gladly exchange it or give you a refund for the full amount of the merchandise whichever you prefer minus shipping charges and any applicable restocking fees. All returned or exchanged items must be in their original box and include packing material, manuals, and all accessories. Return Shipping If you are not 100% satisfied with your purchase, * Please note - 15 day limit on the return of Camcorders, Digital Cameras, PDAs, Laptops, Desktop Computers, Portable DVD Players, Computers Accessories, Water filters, Perishable Gourmet Items, Sunglasses, And Watches - Opened satellite boxes & systems (or activated cards) may not be returned. Exchanges done by the manufacturer. - No returns on opened software, video games or gaming systems. - Restocking fees will be charged only if your order is not returned in its original box, is missing packing material, manuals, or any accessories. Contact us within 24 hours of receiving your merchandise if it has been damaged in transit or is defective. We will gladly send a replacement free of charge. Once the product arrives at MAGo Enterprise, either a refund will be issued or we will exchange your product and send a new one out to you. If you have received a defective unit, some manufacturers may require one service call to diagnose the issue.
You must obtain return authorization before returning any item. Send an email message to support@magoenterprise.com or contact our Returns Department at 1-201-991-2584 to request a return. |